Privacy Policy
Ocean Harvest Australia Pty Ltd is committed to protecting the privacy of individuals. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit or use our online platform and services. By using our site, you agree to the terms of this policy. We comply with applicable privacy laws in Australia and internationally where relevant to our operations.
Collection of Personal Information
We may collect personal information directly from you when you interact with our site or services. This includes information you provide when you make an inquiry, place an order, register an account, or communicate with us. The types of personal information we may collect include your name, contact details such as your mailing address, and any other information you choose to provide.
We may also automatically collect certain information about your visit to our site, such as your IP address, browser type, device information, pages viewed, and the duration of your visit. This information helps us understand how our site is used and improve our services.
Use of Personal Information
We use your personal information for the following purposes:
- To provide, operate, and maintain our online platform and services.
- To process and fulfill your orders and manage your account.
- To respond to your inquiries and provide customer support.
- To communicate with you about our products, services, promotions, and updates, where you have consented to receive such communications.
- To improve and optimize our site and services.
- To detect and prevent fraud and other illegal activities.
- To comply with our legal obligations.
Disclosure of Personal Information
We may share your personal information with third parties in the following circumstances:
- With service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These service providers are contractually obligated to protect your information.
- To comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes.
- In connection with a merger, acquisition, or sale of all or a portion of our assets, where your personal information may be transferred as part of the transaction.
- With your consent.
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.
Your Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information. These rights may include:
- The right to access the personal information we hold about you.
- The right to request correction of inaccurate or incomplete personal information.
- The right to request erasure of your personal information in certain circumstances.
- The right to restrict or object to the processing of your personal information in certain circumstances.
- The right to data portability.
- The right to withdraw consent at any time where processing is based on consent.
To exercise these rights, please contact us using the details provided below or other methods described on our online platform.
Cookies and Tracking Technologies
Our site may use cookies and similar tracking technologies to enhance your experience, analyze site usage, and support our marketing efforts. You can manage your cookie preferences through your browser settings.
Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any linked websites you visit.
Children's Privacy
Our online platform and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
International Data Transfers
Your personal information may be stored and processed in Australia or other countries where our service providers are located. When we transfer your personal information internationally, we take steps to ensure it is protected in accordance with applicable laws.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Ocean Harvest Australia Pty Ltd
147 Sir Joseph Banks Drive, Unit 3, Kurnell, New South Wales, 2230, Australia